Supporting customer IT infrastructure we are minimizing downtimes. Technical support consist of set of subscription services which set provides an fast response to a critical situation in the IT system of the customer and the fastest IT infrastructure recovery after failures.

• - Hardware installation, configuration, diagnostics, repair and upgrade
• - Software installation and configuration
• - Important data backup - both on-site and off-site
• - Antivirus and malware protection
• - Peripheral devices connection and maintenance

We supporting computer users on-site, by the phone and remotely. We providing web-based servicedesk system for incident and problem registration, that means:

• - Support group will receive notification immediately
• - You will be able to track and control progress
• - You will receive the report on regular basis

We realize support and monitoring of different kind of servers with Windows and Linux operating systems:

• - E-mail servers - MS Exchange, Lotus Domino, Postfix+Dovecot
• - Web servers - MS Internet Information Server, Apache
• - DBMS - Oracle, MySQL/MariaDB and MS SQL Server. Installation, configuration of backup
• - Windows Server based Active Directory authentication deployment and support
• - Windows Server based Fileserver
• - Windows Server based Terminal server
• - Server rent in Datacenter

Virtualization can apply to applications, servers, storage, and networks and is the single most effective way to reduce IT expenses while boosting efficiency and agility for all size businesses.

Virtual server rental service does not require any capital expenditures in infrastructure and its maintenance, but at the same time, there is possibility to quickly change and adapt required resources, by making the solution attractive to the projects in their dynamic development process.

• - Routers, firewalls, switches, traffic shapers, proxy. Control, protection and flexible internet and corporate connection parameter management
• - VPN. Two or more offices connection into one network, to share same systems and resources between all users. Remote users connection to company's network from anywhere.
• - Network cables. Accurately assembled, tested and marked cables and sockets will save further time and money.

WiFi for hotels, warehouses, offices, private homes and territories. We are using classic WiFi which you can found almost in any home nowadays, as well as Mesh WiFi - wireless technology which allow to cover wide areas or lot of buildings located on same territory in one wireless network.

Mesh Wi-Fi advantages

• + One network coverage on all client's territory/building(one SSID)
• + Connection not dropped when you are moving across the territory/building
• + No dead zones, internet is everywhere

Mesh WiFi disadvantages

• - Complex installation
• - Higher price, comparing to classic WiFi

Classic Wi-Fi advantages

• + Low cost
• + DIY

Classic Wi-Fi disadvantages

• - Connection drops when you are moving across your territory/building
• - Internet is "slow", when few people connected simultaneously

Example:

Company is moving to new office, where network cable infrastructure does not exist - no possibility to connect computers to one network. Reliable WiFi equipment will solve this problem.

Example:

You have several buildings on you territory and all of them need to be connected to same network. Optical cable in this case is possible, but high-cost solution. So the two directional WiFi antennas will solve the problem.

IP data transmission format is usual for most of systems, including video surveillance. Main advantages of IP video surveillance:

• - High resolution - digital cameras allow to recognize face, numbers on car registration plates, counted cash
• - High noise endurance - no influence from electric power cables or distance from server on digital signal quality
• - Online access from anywhere anytime, you just need an internet
• - Built-in microphone - audio transmission
• - High transmission rate - as video digitized inside camera, reducing load on network

We offer IT project managemet:

• - Analysis , scheduling, setting and distribution of tasks, monitoring and control, change management etc.
• - Managing the resources and staff of the IT project (resource planning, budget determination, project team management)
• - Organization of preparatory works and works on the implementation site (survey of the automation subject area, analysis and description of business processes, determination of the scope of automation work, interaction with the customer, interaction with contractors, task setting, progress monitoring, acceptance of work performed And so on);
• - Maintaining and monitoring the full cycle of the project workflow (development of all technical documentation for project management, contract management, acts, technical documentation for company standards, etc.)
• - Reporting on projects, monitoring the relevance of data, reporting to management

IT infrastructure and security audit:

• · Workstations, laptops and peripheral devices;
• · Servers, storages, UPS..;
• · Network devices and cables and communication channels;
• · Software and licenses;
• · Security – protection, prevention, antivirus and malware detection systems.